1
Consumer visits business website or booking page
The consumer arrives on the client business website, PM Collective Group form, or booking/intake page where SMS consent can be collected.
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PM Reputation Hub SMS Opt-In Flow
This page documents how consumers consent to SMS messages sent by PM Collective Group or by a client business using PM Reputation Hub for reputation management.
2
Consumer enters phone number and sees opt-in disclosure
The phone field is shown with SMS disclosure language explaining message types, message and data rates, STOP opt-out, and HELP support.
3
Consumer checks opt-in checkbox and submits
A required, unchecked checkbox confirms the consumer's agreement before the form can be submitted.
4
Business is notified and consumer is added to PM Reputation Hub
The customer record can be added to PM Reputation Hub for approved customer-care messaging such as review requests and service follow-ups.
5
Consumer receives SMS with STOP instructions
Messages identify the business, stay within the approved reputation management use case, and include STOP instructions or honor STOP replies immediately.
Opt-in disclosure shown to consumers
By submitting this form you agree to receive SMS messages from [Business Name] powered by PM Reputation Hub. Messages may include appointment reminders, missed call follow-ups, and review requests. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for help.
ProviderPM Collective Group / PM Reputation Hub
Use caseGoogle reputation management and customer care
ConsentRequired unchecked checkbox before submission
Opt-outReply STOP at any time
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